Terms & Conditions
This will eventually be replaced by some legalese that no one will read - but the high level bullet points are this:
- Don't circumvent the marketplace by contacting people or companies outside of the mechanisms on the website - if you find someone on CH, you gotta pay the fees.
- We know that in some cases there are gray areas where you knew the person beforehand but still found them on CH - email us about those cases. Default to treating everyone you find on CH as though, well, you found them on CH.
- Payment is to be provided by the party (hiring company or person/company being hired) based on the pricing page details.
- Send all email to users via their @user.commercehero.io email address.
- Once the job starts, the contractor will sync up their time tracking data and project into the Commerce Hero backend (docs).
- The contractor will also sync up their project managements system into the Commerce Hero backend, or use the @user.commercehero.io emails exclusively for communication
- After phone calls or meetings, send a recap email via @user.commercehero.io
- During the evaluation period, the new hire will sync up their time tracking and project management data into the Commerce Hero backend